Frequently Asked Questions
Below is a list of my most frequently asked questions. If you have a question you don’t see listed, feel free to contact me and ask away!
- How long does it normally take for you to complete a blog setup?
Typically, blog setups are completed in one to two business days. - What forms of payment do you accept?
My payments are processed using PayPal, so you may pay with any major credit card or use your PayPal funds to make payment. - Your free installation service doesn’t offer the host I want. Can I use a different host and still get it free?
Unfortunately, Ican only provide the free service with the hosting companies shown in the list. If you want to use a different host than what is listed, you can get the same setup by choosing my Basic WordPress blog setup. - I already have the free/basic blog setup. Can I upgrade to the Premium blog setup and just pay the difference?
Absolutely! If you already have one of my free or basic blog setups, you can purchase the Premium upgrade here. - Why do ninjas wear masks?
So you can’t see us. - My host offers free one-click installation for WordPress. Why couldn’t I just use that?
You could, but what you’ll end up with is an out of the box WordPress blog. It’s butt-ugly and only has one useful plugin installed…that’s right, one. My blog setups offer loads of extras to offer you a more successful blogging experience. It would take most novice users many hours to setup a blog properly, even if they did understand the optimal configuration for all of the tools. My services are designed for the blogger who doesn’t want to deal with the technical aspect of blogging. - Blogger and WordPress.com are both free. Why is a self-hosted WordPress blog better?
With those free services, you limit yourself to what you can do with your blog. For more details, read my post Why Use WordPress? - Can you transfer my WordPress site from my old hosting company to a new one?
Absolutely, check out my blog transfer services page for more information. - Can you move my blog from Blogger to WordPress?
Yes I can. There are certain issues with moving from Blogger but it is well worth it. Learn more about my Blogger transfer service. - Can a ninja really catch a sword with their bare hands?
Well, I’m not saying we couldn’t, but the smartest thing to do when a sword is flying toward you is to just get out of the way…cause swords hurt! - Do you offer support with your services?
I guarantee that your service will be functional as stated in the description. However, I do not include any service beyond what is specifically stated. Some plugins or themes may require additional setup that only you can do as the blogger. If you would like additional consultation, technical or support services, you may purchase one of my Ninja blog technical support plans. (The Premium blog setup comes with my blog support service included.) - How does your Ninja blog support service work?
My support service is offered in both monthly and hourly plans. If you need help with a tech issue or would just like some advice or consultation, you simply submit a support request via email and I go to work. If this sounds good to you, go check out my Ninja blog support service and learn more. - Can I cancel my Ninja Blog Support monthly subscription without you hassling me?
You can easily cancel your subscription at any time by simply logging in to your PayPal account and canceling your subscription. - Aren’t pirates better than ninjas?
Come on, pirates wear frilly little shirts, have poor grammar and often have only one eye, one hand and one foot. Sure they might be glorified in Hollywood, but they are no match for a ninja. - Why do you need the login information for my hosting account?
I need to access your account to install the WordPress files, set up your email, install our security features, and upload all the themes and plugins. I understand the sensitivity of this information and recommend you change the passwords for your protection once your service is completed. I operate a trustworthy business and come highly recommended by people like pro blogger Yaro Starak. I greatly value that trust because I know without it I would be unable to stay in business. - Can you make a custom theme for my blog?
No, I do not do theme design or custom artwork. Check out the resources page for a list of professional theme designers. - Do you do any custom work?
It depends on what you need done. Just send your questions using the contact form. As I mentioned above, I don’t do graphic design or custom programming. - Are you really a ninja?
If I told you, then I’d have to…well, you know.
